Earlier this week I ordered a new laptop, a Lenovo T61. The particular hardware combination was only available with Windows Vista preinstalled, while I would have preferred Windows XP or Linux to be installed.
Reading other news sites, it seems to be possible to get a refund for the installed operating system. The embedded end-user license agreement is told to contain terms that the "product" (the software) can be returned for a refund.
For example, arstechnica tells a story about a Lenovo buyer who would get a $130 refund if he signed an NDA. heise online has an article about a German guy who got €30 for Windows XP.
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